Position: Customer Service Representative (m/f/d)
Working Hours: Part/Full-time (~4/8 hours per day)
Location: Remote / Home Office (Worldwide)
About Us
Nozbe is a leading project management app that helps people organize and complete tasks efficiently worldwide.
We are seeking a motivated Customer Service representative with translation skills for a long-term part or full-time position, which can be done remotely from home. You will not only support customers but also review translations and ensure the quality of the Nozbe website and app.
Your Tasks
- Customer Support: Answering customer inquiries and providing assistance with using the Nozbe app
- Translation Proofreading: Reviewing and proofreading existing translations in the app and help pages
- Updates and Adjustments: Updating and adjusting content on the website and app to ensure translations are clear and correct
- Troubleshooting: Resolving technical issues and clarifying questions about app features
- Customer Communication: Addressing complaints and feedback
- Creating Help Guides: Developing helpful materials and FAQs for users
- What You Should Bring:
- Perfect command of Polish and English
- Fluency in one of the following languages (or any other foreign language) will be an asset:
- Norwegian
- Swedish
- Danish
- Finnish
- Experience in translation and proofreading, ideally in the software or technical documentation field
- Familiarity with the Nozbe apps (Desktop and mobile) or willingness to quickly learn
- Excellent writing skills – you love crafting clear and concise communication
- Friendly, helpful, and communicative personality
- High degree of responsibility, organizational skills, and a problem-solving attitude
- Bonus: You have read David Allen’s book Getting Things Done!
Why You Should Work With Us
- Long-term, stable, part or full-time position in a dynamic and friendly team
- Remote work – work from anywhere in the world with flexible working hours
- Growth opportunities – we invest in your personal and professional development
- An international, helpful team that values collaboration and mutual support
- Flexible hours, allowing you to balance your work with other commitments
- Fair compensation and regular feedback to help you develop your skills
How to Apply
If you are interested and meet the requirements, we look forward to receiving your application! Please send us your CV along with a cover letter in English where you promote Nozbe for busy homemakers. Show us how Nozbe can help them get things done and optimize their time.
Send your application to careers@nozbe.com
Application deadline: March, 31 2025
We look forward to getting to know you and offering you a long-term, fulfilling, part or full-time position in the Nozbe team!
To sum it up: If this job posting caught your interest and you meet all the requirements, please send your CV and cover letter in English to careers@nozbe.com by March, 31 2025 and await our response.
If you’ve made it this far and you’re not a customer service specialist and polyglot, but you know someone who might be interested in this opportunity, feel free to share the link to this job posting with them! :-)