FAQ

• What data is imported and how?

  We try to import as much data as possible, but since Nozbe Classic and new Nozbe don’t share some features, it is not feasible for everything to be moved.

  How is data imported?

  • Projects are imported as projects for everyone in your team if every team member has access to it in Nozbe Classic at the time of migration. Otherwise, it will be imported as a project with limited access to specific team members.
  • Projects shared with people outside of your team will be imported, but people outside of your team won’t be invited automatically.
  • Templates will also be imported.
  • Attachments in comments will be fully imported. Attachments in projects will be imported to a special task in that project.
  • Categories will be imported as shared tags.
  • Project labels will be imported as private project groups.
  • For each team member, we will generate an invitation.
  • For removed team members, we will generate an archived member with a correct username unless that person has deleted their Nozbe Classic account.

  Everything else will be fully imported, except for the features described below.

  Data that won’t be imported

  • Completed projects. You will still have access to your Nozbe Classic account if you need them.
  • Completed tasks are limited to 500 per project. The rest will remain available in Nozbe Classic.
  • Time needed.

  Please note that importing projects works only one way and cannot be undone.

• What happens to my Nozbe Classic data and subscription?

  Your Nozbe Classic subscription will automatically be transferred to the imported space on your Nozbe account.

  The expiration date will be automatically set in Nozbe and reduced to seven days in Nozbe Classic.

  Your data in Nozbe Classic will not be affected. After seven days, you will still maintain access to it in read mode.

• Can I import an account more than once?

  No, you can only import the same account one time. However, you can import separate projects inside the Nozbe app.

  If you want to complete a full import again, you will need to contact our Customer Support.