FAQ

• What data is migrated and how?

  We try to migrate as much data as possible, but since Nozbe Personal and new Nozbe don’t share some features, it is not feasible for everything to be moved.

  How is data migrated?

  • Projects are migrated as projects for everyone in your team if every team member has access to it in Nozbe Personal at the time of migration. Otherwise, it will be migrated as a project with limited access to specific team members.
  • Attachments in comments will be fully migrated. Attachments in projects will be migrated to a special task in that project.
  • Categories will be migrated as a shared tag in name only.
  • For each team member, we will generate an invitation.
  • For removed team members, we will generate an archived member with a correct username unless that person has deleted their Nozbe Personal account.

  Everything else will be fully migrated, except for the features described below.

  Data that won’t be migrated

  • Templates. However, you can create projects from these templates in Nozbe Personal before migrating your data. Once you’ve migrated, you’ll be able to create templates based on these projects in Nozbe.
  • Completed projects. You will still have access to your Nozbe Personal account if you need them.
  • Projects shared outside of your team.
  • Completed tasks are limited to 500 per project. The rest will remain available in Nozbe Personal.
  • Projects created by other members to which you don’t have access. They can later easily be imported by a team member that has access to them inside Nozbe Personal.
  • Project parameters such as color and labels.

  Please note that importing projects works only one way and cannot be undone.

• What happens to my Nozbe Personal subscription?

  After successful migration, we will grant you a 30 day trial in new Nozbe so you can test if this works for you. Your subscription to Nozbe Personal will not be affected.

  Once you want to make the switch, you can transfer your subscription to the Nozbe app. The expiration date will be automatically set in Nozbe and reduced to seven days in Nozbe Personal.

  Please note that transferring funds cannot be undone.

• What happens if I already have an account in Nozbe?

  We will automatically create a second team for you with the migrated data. You can then move any existing items to Nozbe and remove one of the additional teams or keep using both.

• Who can start the migration process?

  The process can be initiated by either a team admin with an active Premium subscription or by the team owner within a trial or free account.

• Can I migrate an account more than once?

  No, you can only migrate the same account one time. However, you can import separate projects inside the Nozbe app.

  If you want to complete a full migration again, you will need to contact our Customer Support.

To start click 'Import'