Have you ever searched our app or website for a handy feature or specific answer? For those who have, we’re launching a new blog post series! It will be a classic FAQ - posts will contain the answers to the questions our users frequently ask in their support emails.
I’ve been working for Nozbe Customer Support for a long time now. And I still enjoy the direct, every-day contact with our clients. All their questions, big or small issues, feedback and requests.
We’ve noticed that some of the questions repeat quite regularly. And these aren’t just from users who start their productive life with (and thanks to) Nozbe. Each user has their own workflow and habits. This often means that they skip or don’t notice some functions that our system offers, even though it would definitely improve their efficiency.
Let’s kick off with the first query: